1. Information we collect about you
1.1. We may collect and process the following personal data about you:
1.1.1. information you provide when you make a booking, or contact us by phone or email, including your name, address, email address, phone number, financial and credit card information and anything else you choose to share with us;
1.1.2 Information about your visit to our site, such as your IP address, browser type and activities whilst on our site.
2. Use of your personal data
2.1 We may use your personal data for the following purposes:
2.1.1 to process any booking requests that you make through our site and to keep you updated about your booking;
2.1.2 to manage transactions and take payments from you in respect of bookings you make through our site;
2.1.3 to provide you with any other services you have requested;
2.1.4 to notify you of any changes to our service;
2.1.5 to deal with any problems or complaints that you have about our site;
2.1.6 to analyse trends and profiles; and
2.1.7 to administer and improve our site.
2.2. Where you have consented to us doing so, we may also use your personal data to provide you with information about offers and other venues which may be of interest to you. We provide this information by email. You can choose not to receive this information at any time by following the instructions to unsubscribe in each email.
3. Disclosure of your personal data
3.1 We may share your personal information with any of our group companies for any of the purposes listed in paragraph 2.1 above or, where you have consented, paragraph 2.2 above.
3.2. We may also share your information with third parties we engage to provide administrative services, such as managing the bookings and payments for our events. The information we share with these third parties includes your name, contact details and payment details required in order to allow them to process the transaction.
3.3. We may also disclose your personal information to third parties:
3.3.1. if we buy or sell any business assets in which case we may need to disclose your personal data to prospective sellers or buyers;
3.3.2. if Moncks (under the ownership of Park Chinois Limited) or its assets are acquired by a third party, in which case your personal data may be one of the transferred assets; or
3.4. We may transfer your personal data to countries outside the European Economic Area, even if those countries do not have data protection laws as stringent as those in the UK. If we do this, we will ensure that your personal data is adequately protected.
4. Storage of your personal data
4.1. All information you provide to us is stored on our secure servers.
4.2. We use strict procedures to protect your data but the transmission of information via the internet is never completely secure and is at your own risk.
5. Your rights
5.1. You have certain rights under data protection law, including the following:
5.1.1. You have a right to ask us not to use your personal data for marketing purposes. You can exercise this right by ticking the appropriate box when we collect your information, following the unsubscribe instructions in each marketing communication or by emailing us at firstname.lastname@example.org
5.1.2. You have a right to access a copy of all the personal data that we hold about you. You can exercise this right by emailing us at email@example.com
It is with a heavy heart that we announce the temporary closure of Moncks. It has been an incredibly difficult decision to make, but the health and welfare of both our customers and our staff will always come before anything else we do.
We can’t wait to raise a glass with you when this is all over.